In the vibrant city of Jeddah, Saudi Arabia, a high-end apartment project meticulously crafted by a renowned developer is in full swing. Strategically located near King Abdulaziz International Airport and King Abdulaziz University, this project is regarded as one of the most sought-after residences in the area. FUJI Elevator, with its exceptional product performance, professional service team, and innovative service concept, has become an indispensable partner in this project.
Since the beginning of March this year, FUJI Elevator has been fortunate to forge a strong and far-reaching partnership with this client from Saudi Arabia. The client made the effort to travel to China to personally visit the headquarters and factory of FUJI Elevator for an in-depth exploration. Notably, the client greatly acknowledged our material selection. FUJI Elevator insists on using industry-leading materials to ensure that the elevators excel in durability, safety, and environmental protection. Furthermore, the elevators’ silent design, outstanding safety performance, and ultra-smooth ride experience garnered praise from the client, profoundly demonstrating FUJI Elevator’s deep expertise in technological innovation and user experience.
More importantly, the client highly praised our professional team. From products and technology to full-process services, FUJI Elevator boasts a highly professional, skilled, and experienced team that has earned the full trust and respect of the client with its deep professional capabilities and exceptional service spirit. It was precisely based on this high recognition of FUJI Elevator’s comprehensive strength and professional team that the client resolutely decided to choose FUJI and immediately signed a purchase order for 29 passenger elevators. This cooperation is not only a testament to the efforts FUJI Elevator has made in the past but also a beautiful expectation for future common development.
To assist the client in completing the delivery and installation of the elevators, FUJI Elevator provided the client with abundant materials such as installation instructions and video tutorials. Additionally, two technical engineers were arranged for online technical support to ensure that the client’s technical team could quickly master the installation and debugging skills of the elevators, thereby successfully delivering them to the apartment project. Last month, taking advantage of the opportunity to exhibit in Saudi Arabia, FUJI Elevator dispatched a team comprising a regional manager, a sales manager, and a senior technical engineer to specifically visit the Jeddah project site for installation, debugging, and acceptance inspection of the first batch of four elevators that had already been installed. This trip not only addressed and resolved the technical difficulties encountered by the client during the installation and debugging process but also provided detailed practical training for the client’s technical team.
With the full support of the FUJI team, the first batch of four elevators have been successfully operating in the apartment project, earning praise from both clients and developers for their exceptional performance and stable operation. As FUJI Elevator’s reputation on the international stage continues to grow, it has attracted increasing attention and favor from clients, becoming their preferred brand. FUJI Elevator’s service commitment of “fast response within 2 hours, over-time compensation $200″ has given clients an unprecedented sense of reassurance and peace of mind. This cooperation with the client in Jeddah was also facilitated by recommendations from other clients. These firm choices and positive reviews have collectively contributed to FUJI Elevator’s strong reputation for exceptional quality and service.
Adhering to the core principle of “helping clients serve their users well,” FUJI Elevator strives to exceed clients’ expectations. This service philosophy, with user satisfaction as its core, is not only FUJI Elevator’s commitment to quality but also reflects its sense of responsibility and commitment as an industry leader.
Post time: Nov-07-2024